Privacy Policy

Effective: February 14, 2019.

Last Updated: February 14, 2019.

Privacy and confidentiality are an absolute necessity at any legal practice. Attorneys are carried to a higher standard given the professional rules of responsibility in their practicing jurisdictions. By accessing the firm’s website, the firm may receive certain information about you, some of which is personal in nature. We have created this policy to explain:

  1. What information we collect about you and why we do it;
  2. Who provides us with this information and when they do it;
  3. How you can update, receive, and delete this information; and
  4. How we collect, use, share, disclosure, and protect this information.

You must accept our privacy policy to use our website. If you have questions about this policy, please contact us immediately. In the event we update this policy, we will revise the “last updated” date at the top. You acknowledge and agree that it is your responsibility to review this policy for any updates.

Please also see our Terms of Use for more information on the services we provide. This includes your use of those services and our website.

PERSONAL INFORMATION

As part of our using and accessing our website, we may collect some personal information about you. This information is received and collected in various ways and is needed:

  • To communicate with you to request information and feedback;
  • To improve the quality of and to grow our firm; and
  • To personalize your experience on our website.

Sensitive and Confidential Information. We do not knowingly accept sensitive information. We specifically request that you do not provide sensitive information or confidential information about your case to us through our website. Please do not provide us with any sensitive information, such as a social security number, driver’s license, birth date, tax number, identification card, civil registration number, health insurance information, or information about a child. Please also do not provide us with any confidential information about your case, such as information that could damaging to your case, any admission of liability, or information that is a trade secret.

Attorney-Client Privilege. By submitting information to our firm in any way does not automatically mean that such communication and its contents are protected by attorney-client privilege. On occasion, such as some information you may disclosure upon specific request through our online chat feature, will subject those communications to protection by the attorney-prospective-client privilege, subject to the professional rules of responsibility in the applicable jurisdiction. Please be mindful not to provide any sensitive information or disclose any confidential information unless specifically requested to do so by a direct request from the firm.

Firm Client by Written Engagement Only. By submitting information to our firm in any way does not mean that you have engaged or otherwise retained our firm as legal counsel. Only a written document provided to you by our firm describing our representation and executed by a member (partner) attorney at our firm will establish an agreement by our firm to provide you legal services.

General Submission Form. If you request that the firm assist you with a legal matter by using our general online submission form, please only include your name, email address, phone number, and a brief explanation of your type of matter (i.e., breach of contract, assistance with litigation on defense, drafting a new will, etc.). The firm will reach out to you directly over the phone or by an email communication to request additional information.

Specific Submission Forms. We have four (4) specific submission forms on our website; specifically, for filing a trademark application with the USPTO; for filing a copyright application with the Library of Congress; for starting and forming a new company; and for starting or defending a litigation. Please respond only to the questions asked. The firm will reach out to you directly over the phone or by an email communication to request additional information.

Online Chat Feature. We make available the option of using an online chat feature on our website during normal business hours. If you elect to use this option, you will be communicating with one of the firm’s staff members and not an outside third party. We may save the history of the conversation and its transcript. Again, please be mindful not to provide any sensitive information or disclose any confidential information unless specifically requested to do so by a direct request from the firm.

Payment Information. If we collect your billing address, we may keep it in an invoice for our records on a secure server, which is a protected, electronic filing cabinet that stores all of your information we have collected, our information, and information of others. If we collect your credit card or debit card information, it and your billing address is sent to our vendor to process your payment.

We do not store any credit card or debit card information.

IP Address. Some of the information we collect is identified by a unique Internet Protocol (IP) address, which is a unique number assigned to you by someone else, typically your internet service provider (ISP), such as Verizon® or Comcast®, or through a device, such as a router or modem, that allows you to connect to the Internet. While these numbers may appear to be nothing more than a string of numbers with periods, an IP address has the ability to potentially identify you. For example, in some circumstances, an ISP may be subpoenaed, which is a legal request for information, with such request asking an ISP to identify the account subscriber connected with an IP address that the ISP issued. In response, an ISP, subject to certain rights and responsibilities, may provide an account subscriber’s information, which may include the name, address, and other contact information of an account subscriber. While the likelihood of this circumstance is remote for most IP addresses, we wanted you to at least know why an IP address may be considered personal information as opposed to strictly anonymous information.

ANONYMOUS INFORMATION

As part of our services, we may collect some anonymous information about you. This information is needed to allow us to:

  • Improve the quality of and to grow our firm; and
  • Attempt to fix any issues we or you may have with our website.

Cookies. We may collect anonymous information about you through the use of a cookie, which is a small piece of information stored on your computer and accessed by us when you are using our website.

Rejecting Cookies. Most web browsers are initially setup to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many websites may not function properly if you don’t accept cookies.

Anonymous Information. We may collect some or the following anonymous information about you:

  • The operating system you are using, such as Microsoft Windows 10®;
  • The web browser you are using to view our website, such as Microsoft Internet Explorer®;
  • Your user agent, which helps us identify such things as your operating system and web browser; and
  • The uniform resource locator (URL) you are accessing, which tells us the specific web address and certain pages on our website which you are viewing.
INFORMATION OF CHILDREN – ATTENTION PARENTS / GUARDIANS

Our website is created for adults over the age of 18. We will not knowingly collect or share any personal information about a child. Anyone under the age of 18 may not use our website or any firm legal services on their own and may only do so with the permission and involvement of a parent or guardian.

Parents and guardians have the right to review and request that we delete any personal information that we have collected and kept about your child, subject to the professional rules of responsibility in the applicable jurisdiction. We deem personal information about a child to be sensitive information, which is information will do not knowingly accept under most circumstances. If you believe that your child has used or attempted to use our website or the firm’s legal services, please contact us immediately.

SAFETY OF YOUR INFORMATION

We take certain security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. Our website may contain links to websites operated by other people or companies that are not controlled by us. We have no responsibility or liability for the policies, activities or content of these other websites. We store your information on a secure server as explained above and we exchange emails in a secure manner and using a secure server. However, we cannot guarantee that unauthorized persons will always be unable to defeat or circumvent our security measures. If such an event happens, we will take immediate steps to attempt to notify the public upon detection.

HOW TO ACCESS, EDIT, TRANSFER, AND DELETE YOUR INFORMATION

Information received or collected does not automatically expire or get deleted. This is due to the natural length of the process, specific services that we provide, and ability to run a conflict check before accepting a new client matter. We do not control how someone other than ourselves keeps personal information, such as our payment vendor. We do not knowingly delete your personal information, unless requested to do so by the persons or company who provided us with the information or unless you or they do so themselves. Unfortunately, we cannot guarantee that your personal information will not be deleted, lost or changed due to unauthorized access of our website, server, email, or services, or due to other reasons beyond our control, such as failure of our electronic server. We presently do not offer the ability to allow you to electronically edit the information we have due to confidentiality requirements and safeguards as it applies to attorneys; however, you may contact us to request what information we have, make changes to such information, request that we transfer your information to another person or law firm, and delete certain information, subject to the professional rules of responsibility in the applicable jurisdiction.

For any other requests or concerns, please contact us.

HOW WE SHARE YOUR INFORMATION

We utilize several, third-party companies. This allows our firm to serve our clients’ needs in the best way possible. These services will change from time to time. We only provide a small amount of information, or even completely anonymized information, to each of these third-party companies and are careful about only providing what is necessary.

Website and Firm Services Development. These companies or services help us to further develop, diagnose and run the website you are using and services the firm provides:

  • Google Analytics
  • BMG Media
  • LawPay

Customer Success. These companies or services helps us to provide our customers with the highest level of customer service and are here to enhance your experience and our ability to help you:

  • Zendesk
  • Rocket Matter
  • Mailchimp
  • Nutshell

Social and Sharing. We may share hashed or anonymized personal information, which is personal information that we convert to anonymous information, to the following companies or services to help grow and improve the quality of our services:

  • Twitter
  • Facebook

DISCLAIMER. We may also share your personal information or anonymous information as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our firm assets (for example, if we are bought by another firm), or if we believe in good faith that sharing the information is necessary to protect our rights or property.

MARKETING

Social Media. We market our services and customer projects through various means. This includes social media channels such as Google Ads, Twitter and Facebook. We may provide these channels with limited information.

We do not sell, trade or rent personal information to anyone.

Newsletter. We run several email lists with content that is hand crafted by our marketing staff, which highlights various legal news or services that the firm offers that we think you may like. You may opt-out of these lists at any time by clicking the unsubscribe link at the bottom of any of the emails. This does not affect the use of our website or any services the firm provides you.